How to consign-sell-trade with us
Recycling your designer brands
Do you want to find a new home for your used designer bags? Perhaps you want to recover the cost of an impulse buy? Or simply contribute to the conscious consumer movement? We can help.
Why consign with us:
- We entice sales with competitive pricing, helping to sell your items in a short space of time. And there is an option to give your own pricing.
- No annoying calls to negotiate, prices are fixed for the first two months.
- We pay within 1-2 business days upon request of payable amount, no blackout dates.
- 24/7 direct access to view your sold items, payable amounts & available items.
- No hidden fees, not even one.
Before you submit your designer brands:
- Check the designer brands you can trade, consign sell with us.
- Ensure they are clean and ready to wear. Those found to be stained or damaged will not be accepted in the drop off process.
- Are they right for this season? Keep in mind some items are seasonal e.g. coats, boots, etc. and should be submitted within the relevant season. Those submitted out of season will only be accepted as a trade for store credit and at a reduced amount due to the need to be stored until the relevant season.
- A Consignor Contract must be signed before your items can be accepted, which is a legal binding contract. An Emirates ID for UAE residents is required and a valid passport for non-residents.
- Your guarantee for authenticity of your submitted items to Reems Closet is covered within the Consignor Contract. *We pride ourselves on dealing only with authentic items. To ensure authenticity, we may enlist the services of official agents of the relevant designers brands. If we find items of questionable authenticity, we are legally obliged to forward details to the relevant authority.
Choose your preferred luxury consignment option:
- Consign with us - choose this option to potentially earn a higher amount for your items
- Sell to us - choose this option to get instant cash
- Trade with us - choose this option to get instant store credit at a rate of 20% more than the cash value
Consign with Us
This option offers you the potential to earn a higher amount for your items. *This option is not avilable for high streets brands.
- Do you have an account with us? If not, you will need to create a Reems Closet account. Your forms will now auto complete when you are logged into your account.
- Complete the Item Submission Form. *If submitting handbags, please use a seperate Item Submission Form as there is no waiting period for bags.
- Within 5 days our appointments team will be in touch.
- You will be given a drop off date to bring in your items to our Jumeirah Plaza store. Remember to bring an official form of identification.
- Our buying team will email you our recommended selling price with the potential split that you would receive upon sale within 7 days. If our recommended price is not to your liking, let us know your expected price and we will review.
- Only upon receipt of email confirmation reply to the "item list" sent by myaccount@reemscloset.com will your items be processed and displayed for sale. Processing involves sanitizing, photographing, encoding and creating stock codes, which typically takes 7 days.
- You can monitor your account via the Consignor Login.
- All sold items are immediately viewable under "commissions" via the Consignor Login as owed amount. Any amount shown as payable can be requested for payment. *Owed amounts reflect payable within 3-10 days depending on method of sale e.g. online or in-store. *It is mandatory the first payment per consignor is paid by bank transfer to the consignor's bank account. Further payments can be arranged in cash upon request.
- Payment requests can be made via email to myaccount@reemscloset.com or WhatsApp on 0501345319. All payment requests will be completed within 1-2 business days.
Sell to us/ Trade with us
- Do you have an account with us? If not, you will need to create a Reems Closet account. Your forms will now auto complete when you are logged into your account.
- Complete the Item Submission Form. *If submitting handbags, please use a separate Item Submission Form as there is no waiting period for bags.
- Within 5 days our appointments team will be in touch.
- You will be given a drop off date to bring in your items to our Jumeirah Plaza store. Remember to bring an official form of identification.
- Our buying team will email you the purchase offer within 7 days.
- If the purchase/trade offer is not accepted, you will be required to collect the items within 7 days from the offer date.
- Upon acceptance of the offered price, payments are as follows:
- For items sold to Reems Closet, you will receive payment by bank transfer.
- For items traded for store credit, the funds will be accredited to your store account immediately and viewable via the Consignor Login. This credit can be used online and in-store.
Consigned items are valid for up to 3 months from the processed date (display date). *The processed date and pick up date are visible under "items" in the Consignor Login. Upon pick up date of your items, you can choose to reduce the price and redispaly or collect your items within 14 days of the pick up date.