Frequently Asked Questions (FAQ)
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Are you open for New Years
Jumeirah Plaza will be closed for New Years on the following dates: Dec 30, 31 & Jan 1, 2025. Looking for something! Shop online Alll orders received from Dec 29...
Are you open for New Years
Jumeirah Plaza will be closed for New Years on the following dates: Dec 30, 31 & Jan 1, 2025. Looking for something! Shop online Alll orders received from Dec 29...
Are you open for Christmas
Jumeirah Plaza store will be closed for Christmas on the following dates: Dec 25 & 26 Looking for something? Shop online All orders received during this time will be shipped or...
Are you open for Christmas
Jumeirah Plaza store will be closed for Christmas on the following dates: Dec 25 & 26 Looking for something? Shop online All orders received during this time will be shipped or...
Are the photos displayed on your website of the...
Yes. All photos of items are taken in our studio by our in-house photographer. And the last couple of photos will showcase any flaws.
Are the photos displayed on your website of the...
Yes. All photos of items are taken in our studio by our in-house photographer. And the last couple of photos will showcase any flaws.
Which designer brands do you accept
Here is the list of designer brands you can consign, sell or trade with us. Brands not listed will only be accepted for the trade option at our discretion.
Which designer brands do you accept
Here is the list of designer brands you can consign, sell or trade with us. Brands not listed will only be accepted for the trade option at our discretion.
Do you send marketing emails
Believe it or not, we don't. What we do offer is notifications on our Reems Closet app, giving you the choice to view promotional messages.
Do you send marketing emails
Believe it or not, we don't. What we do offer is notifications on our Reems Closet app, giving you the choice to view promotional messages.
Do you have an authenticity verification process
Yes, absolutely! Items are authenticated using some of the following methods, depending on what is appropriate for the category. Original receipt / certificate Serial Number Date codes Microchip scanning Hallmark...
Do you have an authenticity verification process
Yes, absolutely! Items are authenticated using some of the following methods, depending on what is appropriate for the category. Original receipt / certificate Serial Number Date codes Microchip scanning Hallmark...
Condition grades for pre-loved luxury clothing ...
To help you make the best buying decision, we have divided the condition standards into five sections as listed below: As New: With original brand tags and never used. Excellent: Without...
Condition grades for pre-loved luxury clothing ...
To help you make the best buying decision, we have divided the condition standards into five sections as listed below: As New: With original brand tags and never used. Excellent: Without...
Unsure of your shoe size
Please refer to the below chart to find your size EU 35 36 37 38 39 40 41 42 US 4 5 6 7 8 9 10 11 UK 2 3...
Unsure of your shoe size
Please refer to the below chart to find your size EU 35 36 37 38 39 40 41 42 US 4 5 6 7 8 9 10 11 UK 2 3...
Unsure of your clothing size
Please refer to the below chart to find your size SIZE XXS XS S M L XL XXL US 0 2 4 6 8 10 12 FR 32 34 36...
Unsure of your clothing size
Please refer to the below chart to find your size SIZE XXS XS S M L XL XXL US 0 2 4 6 8 10 12 FR 32 34 36...
Are original receipts helpful in selling pre-lo...
Yes! Please submit the original receipts or a copy along with your pre-loved fashion items, especially for designer handbags as this helps command a higher price.
Are original receipts helpful in selling pre-lo...
Yes! Please submit the original receipts or a copy along with your pre-loved fashion items, especially for designer handbags as this helps command a higher price.
