How to sell with us

Recycling your items

Do you want to find a new home for your used item(s)? Perhaps you want to recover the cost of an impulse buy? Or simply contribute to the conscious consumer movement? We can help.

Please consider first:

    • Before you bring in your item(s), ensure they are clean and ready to wear. Those found to be stained or damaged will not be accepted in the drop off process.
    • Please keep in mind some item(s) are seasonal e.g. coats, boots, etc. and should be submitted within the relevant season. Those submitted out of season will only be accepted as a trade for store credit and at a reduced amount due to the need to be stored until the relevant season.
    • A Consignor Contract must be signed before your item(s) can be accepted. An Emirates ID for UAE residents is required and a valid passport for non-residents. 
    • Your guarantee for authenticity of your submitted item(s) to Reems Closet is covered within the Consignor Contract. We pride ourselves on dealing only with authentic items. To ensure authenticity, we may enlist the services of official agents of the relevant designers brands. If we find items of questionable authenticity, we are legally obliged to forward details to the relevant authority.
    At Reems Closet we offer 3 options:
    • Sell to us
    • Trade with us
    • Consign with us

    Sell to us/ Trade with us

    1. Simply complete the Item Submission Form.
    2. Within 7 business days our buying team will be in touch.
    3. A drop off date will be given for you to bring in your item(s) to our Jumeirah Plaza store. Don’t forget to bring an official form of identification. An Emirates ID for UAE residents is required and a valid passport for non-residents. If you don't already have an account with us, we will create one for you. You will be required to sign a Consignor Contract. *Note the Consignor Contract is a legal binding contract.
    4. Within 7 business days from the drop off, Reems Closet will email you the purchase offer.
    5. If the purchase/trade offer is not accepted, you will be required to collect the item(s) within 7 days from the offer date.
    6. Upon acceptance of the offered price, payments are as follows:
      • For item(s) sold to Reems Closet, you will receive payment by bank transfer.
      • For item(s) traded for store credit, the funds will be accredited to your store account immediately and viewable via the Consignor Login. This credit can be used online and in-store.

      Consign with Us

      This option offers you the potential to earn a higher amount for your item(s).

      1. Simply complete the Item Submission Form.
      2. Within 7 business days our buying team will be in touch.
      3. A drop off date will be given for you to bring in your item(s) to our Jumeirah Plaza store. An Emirates ID for UAE residents is required and a valid passport for non-residents. If you don't already have an account with us, we will create one for you. You will be required to sign a Consignor Contract. *Note the Consignor Contract is a legal binding contract. 
      4. Within 7 business days from the drop off, Reems Closet will email you our recommended selling price with the potential split that you would receive upon sale. *We are here to help you determine a realistic price for your pre-loved item(s). If our recommended price is not to your liking, please let us know your expected price and we will review.
      5. Only upon receipt of email confirmation reply to the "item list" sent by myaccount@reemscloset.com will your item(s) be processed and displayed for sale. *Processing involves sanitizing, photographing, encoding and creating stock codes, which typically takes 7-10 days.
      6. You can monitor your account via the Consignor Login.
      7. All sold item(s) are immediately viewable under "commissions" via the Consignor Login as owed amount. Any amount shown as payable can be requested for payment. *Owed amounts reflect payable within 3-10 days depending on method of sale e.g. online or in-store. *It is mandatory the first payment per consignor is paid by bank transfer to the consignor's bank account. Further payments can be arranged in cash upon request. 
      8. Payment requests can be made via email to myaccount@reemscloset.com or WhatsApp on 0501345319. All payment requests will be completed within 1-2 business days. 

      Consigned item(s) are valid for up to three (3) months from the processed date (display date). *The processed date and pick up date are visible under "items" in the Consignor Login. Upon pick up date of your item(s), you can choose to reduce the price and redispaly or collect your item(s) within 14 days of the pick up date.

        Important

        We pride ourselves on dealing only with authentic items. To ensure authenticity, we may enlist the services of official agents of the relevant designers brands. If we find items of questionable authenticity, we are legally obliged to forward details to the relevant authority.

        How to find us

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