Frequently Asked Questions (FAQ)
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Can I sell to Reems Closet if I live outside th...
We currently only accept pre-loved items from UAE residents as we require a contract to be signed in person.
Can I sell to Reems Closet if I live outside th...
We currently only accept pre-loved items from UAE residents as we require a contract to be signed in person.
What are Reems Closet consignment fees
Our tier commission fees are: Price AED120-5,999 - 35% Price AED6,000-7,199 - 30% Price AED8,300-10,599 - 27% Price AED10,600-19,999 - 22% Price AED20,000-999,999 - 18%
What are Reems Closet consignment fees
Our tier commission fees are: Price AED120-5,999 - 35% Price AED6,000-7,199 - 30% Price AED8,300-10,599 - 27% Price AED10,600-19,999 - 22% Price AED20,000-999,999 - 18%
Is it safe to shop online with you
You can rest easy knowing that Reems Closet online store is powered by Shopify, which is PCI compliant to keep both payment and business data safe.
Is it safe to shop online with you
You can rest easy knowing that Reems Closet online store is powered by Shopify, which is PCI compliant to keep both payment and business data safe.
Do you accept in-store returns
Items purchased in-store are final and not covered by our refund policy as we provide changing rooms, so you can try on items before making a purchase.
Do you accept in-store returns
Items purchased in-store are final and not covered by our refund policy as we provide changing rooms, so you can try on items before making a purchase.
If I'm overseas, how can I get an in-store pick-up
Simply add a second address using a Dubai address.
If I'm overseas, how can I get an in-store pick-up
Simply add a second address using a Dubai address.
I've not heard from you after submitting my items
The fastest way to request a follow-up on your submission is to reply to the submission confirmation email you received upon submitting your items. Please note, there is no waiting...
I've not heard from you after submitting my items
The fastest way to request a follow-up on your submission is to reply to the submission confirmation email you received upon submitting your items. Please note, there is no waiting...
I've not heard from you after submitting my items
Check your spam or junk folder. Make sure to whitelist and prioritise all emails from customercare@reemscloset.com so you don't miss out on any important messages.
I've not heard from you after submitting my items
Check your spam or junk folder. Make sure to whitelist and prioritise all emails from customercare@reemscloset.com so you don't miss out on any important messages.
Does Reems Closet offer price matching
Due to the following three reasons we do not offer price matching : 1) the price is set by the consignor 2) condition of items can vary 3) accessories of...
Does Reems Closet offer price matching
Due to the following three reasons we do not offer price matching : 1) the price is set by the consignor 2) condition of items can vary 3) accessories of...
Can I buy an item not listed on your website
Yes. Simply let us know the item you'd like to purchase via one of our message platforms and we will send you an e-bill. Please note, this type of sale is considered...
Can I buy an item not listed on your website
Yes. Simply let us know the item you'd like to purchase via one of our message platforms and we will send you an e-bill. Please note, this type of sale is considered...
Can I check my store credit amount
Yes, you can view your store credit amount 24/7 via the Consignor Login page.
Can I check my store credit amount
Yes, you can view your store credit amount 24/7 via the Consignor Login page.
