Frequently Asked Questions (FAQ)
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How can I check if my items have sold
Via the Consignor Login portal. This section is not ideal yet as it shows both the consigned and purchased items, however, we are working on finding a fix for this. But it...
How can I check if my items have sold
Via the Consignor Login portal. This section is not ideal yet as it shows both the consigned and purchased items, however, we are working on finding a fix for this. But it...
What is the Consignor Login
The Consignor Login is a portal for Reems Closet customers to check their commissions, available items, previous purchases/payouts, and contract.
What is the Consignor Login
The Consignor Login is a portal for Reems Closet customers to check their commissions, available items, previous purchases/payouts, and contract.
Is there a maximum spend with tabby
Yes, the maximum spend is AED 8,000 for new tabby customers and AED 10,000 for recurring customers. If your total amounts to more, you will not be permitted to purchase the...
Is there a maximum spend with tabby
Yes, the maximum spend is AED 8,000 for new tabby customers and AED 10,000 for recurring customers. If your total amounts to more, you will not be permitted to purchase the...
Which currency do you use
All prices are shown in United Arab Emirates Dirham and exclude custom duties, import taxes, and shipping fees.
Which currency do you use
All prices are shown in United Arab Emirates Dirham and exclude custom duties, import taxes, and shipping fees.
Can I sell to Reems Closet if I live outside th...
We currently only accept pre-loved items from UAE residents as we require a contract to be signed in person.
Can I sell to Reems Closet if I live outside th...
We currently only accept pre-loved items from UAE residents as we require a contract to be signed in person.
What are Reems Closet consignment fees
Our commission fees are as follows: Price AED120-5,999 - 35% Price AED6,000-7,199 - 30% Price AED8,300-10,599 - 27% Price AED10,600-19,999 - 22% Price AED20,000-999,999 - 18%
What are Reems Closet consignment fees
Our commission fees are as follows: Price AED120-5,999 - 35% Price AED6,000-7,199 - 30% Price AED8,300-10,599 - 27% Price AED10,600-19,999 - 22% Price AED20,000-999,999 - 18%
Is it safe to shop online with you
You can rest easy knowing that Reems Closet online store is powered by Shopify, which is PCI compliant to keep both payment and business data safe.
Is it safe to shop online with you
You can rest easy knowing that Reems Closet online store is powered by Shopify, which is PCI compliant to keep both payment and business data safe.
Do you accept in-store returns
Items purchased in-store are final and not covered by our refund policy as we provide changing rooms, so you can try on items before making a purchase.
Do you accept in-store returns
Items purchased in-store are final and not covered by our refund policy as we provide changing rooms, so you can try on items before making a purchase.
If I'm overseas, how can I get an in-store pick-up
Simply add a second address using a Dubai address.
If I'm overseas, how can I get an in-store pick-up
Simply add a second address using a Dubai address.
I've not heard from you after submitting my items
The fastest way to request a follow-up on your submission is to reply to the submission confirmation email you received upon submitting your items. Please note, there is no waiting...
I've not heard from you after submitting my items
The fastest way to request a follow-up on your submission is to reply to the submission confirmation email you received upon submitting your items. Please note, there is no waiting...