Frequently Asked Questions (FAQ)

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Q. Does Reems Closet offer instalment plans?

Does Reems Closet offer instalment plans

Yes, we now offer instalments via tabby. This means you'll be able to split your purchase into 4 interest-free payments. Please note, Tabby only accepts credit cards issued in the...

Q. Does Reems Closet reserve items?

Does Reems Closet reserve items

We sell on a first-come, first-served basis, and therefore, do not reserve items. However, for in-store only items, we can hold up to 30 minutes to allow for travel time. Just...

Q. How often are new items added online and in-store?

How often are new items added online and in-store

Every day! To see our latest items, follow @reemscloset and @reemsclosetdeals on Instagram and Facebook, or pop into our retail store in Jumeirah Plaza, Dubai.

Q. Can I return items?

Can I return items

Yes, we offer a 3-day returns policy for website purchases only. View our Returns Policy to find out more.

Q. Do you offer international shipping?

Do you offer international shipping

Yes, we offer international shipping via DHL Express, meaning you get to enjoy wearing your new puchase within days not weeks. View our Shipping Policy to find out more.

Q. Which payment methods do you accept?

Which payment methods do you accept

Currently we accept: Cash | Apple Pay | Mastercard | Visa | Tabby

Q. Does Reems Closet sell must-have pieces?

Does Reems Closet sell must-have pieces

Not to brag, but we have great stock, thanks to our amazing clients. Lucky for you, our fashionista clients like to spring clean their closets often, which means you get...

Q. Is Reems Closet a registered store/legitimate business?

Is Reems Closet a registered store/legitimate b...

Yes, Reems Closet is licensed to resell authentic designer clothing brands. All sellers are required to open an account with us by providing their Emirates ID/passport and sign a consignment...

Q. Do you guarantee authenticity?

Do you guarantee authenticity

Shop with confidence as we take authentication seriously. We go the extra mile to verify authenticity, so that all items sold through us are the "real deal." All items go...

Q. What happens if my items don't sell?

What happens if my items don't sell

On the off chance your items don't sell within the 3 months contract period, you can either renew your contract at a reduced price or collect your items.