Frequently Asked Questions (FAQ)
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I've not heard from you after submitting my items
Check your spam or junk folder. Make sure to whitelist and prioritise all emails from customercare@reemscloset.com so you don't miss out on any important messages.
I've not heard from you after submitting my items
Check your spam or junk folder. Make sure to whitelist and prioritise all emails from customercare@reemscloset.com so you don't miss out on any important messages.
Does Reems Closet offer price matching?
Due to the following three reasons we do not offer price matching : 1) the price is set by the consignor 2) condition of items can vary 3) accessories of...
Does Reems Closet offer price matching?
Due to the following three reasons we do not offer price matching : 1) the price is set by the consignor 2) condition of items can vary 3) accessories of...
Can I buy an item not listed on your website
Yes! Simply let us know the item you'd like to purchase via one of our message platforms and we will send you an e-bill. Please note, this type of sale...
Can I buy an item not listed on your website
Yes! Simply let us know the item you'd like to purchase via one of our message platforms and we will send you an e-bill. Please note, this type of sale...
Can I check my store credit amount
Yes, you can view your store credit amount 24/7 via the Consignor Login page.
Can I check my store credit amount
Yes, you can view your store credit amount 24/7 via the Consignor Login page.
What is Reems Closet store credit
It's an agreed amount of money that gets added directly to your Reems Closet account, which you can then spend in-store or online.
What is Reems Closet store credit
It's an agreed amount of money that gets added directly to your Reems Closet account, which you can then spend in-store or online.
Do you have a physical store
Yes, Reems Closet Jumeirah Plaza store, in Dubai, UAE. We also hold pop-up events twice per month at La Brocante, Al Quoz, Dubai, UAE. Turn on notifications for @reemsclosetdeals for pop-up...
Do you have a physical store
Yes, Reems Closet Jumeirah Plaza store, in Dubai, UAE. We also hold pop-up events twice per month at La Brocante, Al Quoz, Dubai, UAE. Turn on notifications for @reemsclosetdeals for pop-up...
Does Reems Closet offer exchanges
Due to the nature of the consignment business, all sales are final, unless eligible for a refund. Instead we offer a 60-day buyback option, whereby, we will purchase the item for...
Does Reems Closet offer exchanges
Due to the nature of the consignment business, all sales are final, unless eligible for a refund. Instead we offer a 60-day buyback option, whereby, we will purchase the item for...
Can I order by phone
We currently only accept orders online via our website. If for any reason you have an issue with placing an order, please contact customercare@reemscloset.com
Can I order by phone
We currently only accept orders online via our website. If for any reason you have an issue with placing an order, please contact customercare@reemscloset.com
Are winter pieces popular in Dubai
Yes, but only between October to January. Make sure to start submitting your winter pieces early October to get the maximum display time in-store and online.
Are winter pieces popular in Dubai
Yes, but only between October to January. Make sure to start submitting your winter pieces early October to get the maximum display time in-store and online.
Do you offer a wish list
The Reems Closet Wish List feature on our website is more than just a place to save your favorite products — it's a powerful shopping tool that can help you create...
Do you offer a wish list
The Reems Closet Wish List feature on our website is more than just a place to save your favorite products — it's a powerful shopping tool that can help you create...